A Stronger Reputation for a Stronger Business
Cutting-edge web, mobile app, custom software development and business consulting agency
Online Reputation Management
Keeping your online reputation spec clean
It is a competitive market environment that we currently thrive in, and online reputation management (ORM) services become a must for a business’s health. Currently, there is no end to the number of customers who evaluate a business by looking at its online reviews. It hence becomes a must to have the tools at hand that not just protect but also grow your reputation.
Contact us today to let us extend our services for effectively managing a host of reviews, both positive and negative, about your business available on a host of websites like Angie’s List, TripAdvisor, Facebook, or any other website that can be found on Yelp or Google.
Our ORM packages have specifically been designed for companies with varying needs. Our services are flexible and rolled out entirely in sync with your business plan. They are available for businesses of all sizes operating across different domains. We have benefited a host of clients working in different industries with our services in the past, several of whom are globally located across different locations.
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How does online reputation work?
For all businesses, B2C and B2B, the value of online reputation cannot be undermined. It plays a quintessential role in specifying the degree of success that your business achieves in the market. Before end customers invest in your products, 93-95% of them spend time going through the reviews of the same. Many spend around 10 minutes doing this online research, but some spend more time learning about your product in detail.
Negative online reviews influence their purchase decisions, but so do the positive reviews. What you want your customers to learn from online reviews is how great your business is, and not about the gaps that need to be filled.
Call us today for our premium and proven online reputation management (ORM) services that bring you legitimacy, reliability, authenticity, and direct sales by earning you customer trust.
Your online reputation is an asset not to be overlooked
Our Reputation Management Services
- The number of customers you have
- Geographical locations or demographics that you are targeting
- Your operating industry
- The keywords that you prefer to rank for in SEO
Online Reputation Management & Monitoring
Our social media experts diligently monitor your brand's online reputation. We respond positively to all customer queries and also scan popular sites like Yelp, Google, and Facebook to address any negative feedback. This helps you find the best representation possible.
Brand Monitoring
It is possible for a negative review to impact your business, but our ORM services prevent this from happening. For the same, we rollout our Social Media Management (SMM) and ORM services in coordination with each other. This ensures complete peace of mind for our clients. While we manage safeguarding your online reputation, you can focus on growing your business.
Social Media Mentions
Our ORM services cover all social media sites, including Instagram, Twitter, and Facebook. This puts us in a position to respond to all mentions that are made with regard to your company. We not just post updates associated with your company, but also respond to positive comments that happy customers post. This way, you won’t have to find the time to post this essential information.
4. Google Reviews Management and Monitoring
Our ORM services work for your business in several ways and aiding you with Google reviews is also included. When we work with you, we browse the web extensively to figure out all potential issues that need to be addressed. Besides, we’ll add positive content associated with your business that brings you additional sales.
Company Reputation
One of the most important benefits that come with our ORM services is ensuring that online, your company's reputation stays positive. Managing all information on your website is covered herein. All important customer testimonials and industry rewards that you receive will be discussed herein. It becomes easy for your customers to learn about your business as we manage matters like positive press, industry awards, and customer reviews.
Public Relations
While we manage your company’s brand, we also take care of services involving public relations. This is defined by our communication and relationships with important bloggers and journalists. We keep in touch with them and request them to create positive news stories involving your business. This poses your business as reliable before end customers. These positive stories are then picked up by search engines and portray your business in a positive light. Further, we encourage these publications to keep writing positively about your business.
The way consumers buy is globally changing
If we consider the prior three years, there has been a vast increase in the number of customer reviews that buyers write. In terms of the US, this growth stands at 617%. This only goes to show that more customers read and submit reviews than ever before. The significance of review marketing should not be overlooked for the future.
- If consumers fall in the age group of 18-34, 95% of them go through online reviews for local businesses before buying
- For 85% of consumers, online reviews hold as much value as a personal recommendation
- When looking for a local business, 97% of consumers search online
With these facts, it is easy to see that Online Reputation Management (ORM) has an important role to play in defining the health of your business, and the use of digital marketing channels also has a bearing here.
Contact us today to benefit from our finest Online Reputation Management (ORM) services.
